Document Retrieval
Document Retrieval in Malaysia & Abroad
We obtain official copies of civil, academic and corporate records from Malaysian and foreign registries, ready for translation and legalisation.
Lost the original? Need a recent extract issued within the last three or six months? Living abroad and unable to visit the registry yourself? Our document retrieval service obtains official copies on your behalf, with your authorisation.
In Malaysia we work with records such as JPN (Jabatan Pendaftaran Negara) civil registration certificates, SSM company extracts and university transcripts. Through our international offices we also retrieve documents from registries in many other countries — then translate, notarise and legalise them in one coordinated order.
Typical documents and use cases
- Birth, marriage and death certificates
- Certificates of single status
- SSM company profiles and extracts
- University transcripts and degree verification
- Foreign civil records and criminal record checks
How it works
- 1
Send your request
Use the form or email us a scan of your document and tell us where it will be used.
- 2
Receive your quote
We check the requirements of the receiving authority and send a fixed price and timeline.
- 3
We do the work
Translation, notarisation, Wisma Putra and embassy steps are handled in the right order.
- 4
Delivery
You receive a PDF by email and the certified originals by tracked courier anywhere in Malaysia or abroad.
Frequently asked questions
What do you need from me to retrieve a document?
Usually a copy of your ID, the details on the record (names, dates, places or registration numbers) and a signed authorisation letter. Some registries only release records to the person concerned or close family.
Can you retrieve documents from other countries?
Yes, through ABC Translation's international network. Tell us the country and document type and we will confirm feasibility and timing.
In all major languages
- Malay
- English
- 中文 Chinese
- தமிழ் Tamil
- العربية Arabic
- 日本語 Japanese
- 한국어 Korean
- ภาษาไทย Thai
- Indonesian
- Français French
- Deutsch German
Available throughout Malaysia
- Kuala Lumpur
- Putrajaya
- Labuan
- Selangor
- Penang
- Johor
- Perak
- Kedah
- Perlis
- Kelantan
- Terengganu
- Pahang
- Negeri Sembilan
- Melaka
- Sabah
- Sarawak
Related services
Certified Translation
Official, signed and stamped translations of personal, academic, legal and corporate documents — accepted by authorities in Malaysia and abroad.
Learn moreDocument Legalisation
We take care of the whole chain — notary, Wisma Putra and embassy — so your documents are recognised in the destination country.
Learn moreApostille Services
Apostilles on documents issued in Hague Convention countries, obtained through our international network — and clear advice when Malaysia needs a different route.
Learn moreRequest a free quote
Tell us what you need and attach your documents if you can. We reply with a fixed quote and timeline.
- Prices depend on the language pair, document type, length, urgency and whether notarisation or legalisation is required.
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